Privacy Policy

Privacy Policy

Last Updated: 30 November 2025

This Privacy Policy explains how NĀRO collects, uses, and protects personal information obtained through our website.

1. Information We Collect

This Privacy Policy applies only to our public-facing website.

If you become a NĀRO client, additional privacy terms will be outlined in your service agreement.

We may collect the following information when you browse our website, submit a form, or contact us:

  • Name

  • Email address

  • Business details (e.g., company name, website, industry)

  • Contact form submissions

  • IP address and browser data (for analytics purposes)

We do not collect client identity documents, API keys, or internal system data through the public website.

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries

  • Provide information about our services

  • Improve website performance and user experience

  • Ensure compliance with legal obligations

  • Analyze website usage (analytics)

We do not use your information for automated decision-making or AI training.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for analytics and performance tracking.

You can disable cookies through your browser settings at any time.

4. Sharing of Information

We do not sell, rent, or share your personal data with third parties, except to:

  • Comply with legal obligations

  • Work with service providers that support our website (e.g., hosting, analytics)

All third-party providers are required to protect your information.

5. Data Security and Retention

We use appropriate technical and organizational measures to protect your data, including secure servers and encryption where applicable.

We retain information only as long as necessary to:

  • Respond to your inquiry

  • Fulfill the purpose for which it was collected

  • Comply with legal and regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

6. Your Rights

Depending on your region, you may have rights to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for processing

  • Request information about how your data is used

To exercise these rights, contact us at:

📩 support@narosystems.com

7. Changes to This Policy

We may update this Privacy Policy from time to time.

Any revisions will be posted on this page with an updated revision date.

8. Contact

If you have questions, concerns, or data requests, you can contact us at:

Email: support@narosystems.com

Location: Rotterdam, The Netherlands (no physical office)